Read our practice policies on these pages.
Accessibility
Accessibility statement for Laurel Bank Surgery This accessibility statement applies to this website. This website is built on the default template provided by GPsurgery.net. The practice can edit the website...
Accessible information standard
We want to provide our patients with information you can understand. If you have a communication difficulty or disability, please complete the short questionnaire so we can update our records. Read more about...
ADHD treatment policy
Laurel Bank Surgery is supportive of patients seeking or receiving care for ADHD related matters. We are happy to discuss issues and make referrals within the NHS and advise on...
Complaints policy
Complaints about the Practice Laurel Bank Surgery takes complaints very seriously. If you have a concern regarding the surgery or the services we offer, we would always recommend that in...
Data Privacy Notice: How we look after and store your data
Who is responsible for my information? Laurel Bank Surgery is the Data Controller for your information and is responsible for looking after your record while you are a registered patient....
Data Privacy Notice: How we use and share your data
How is my information used? For provision of direct care: In the practice, individual staff will only look at what they need in order to carry out such tasks as booking...
Data security policy
You can read our Data security policy below or download a copy. Introduction The General Data Protection Regulations 2018 (GDPR) requires a clear direction on Policy for security of information...
Extreme sports policy
Laurel Bank Surgery would like to inform our patients that we are not able to complete “Declarations of Fitness” for a variety more unusual or extreme sports. This includes, but...
Gender treatment prescribing policy
Laurel Bank Surgery is supportive of patients seeking or receiving care for gender related matters. We are happy to discuss these issues and make referrals within the NHS and advise...
Home visits
We can arrange home visits for: known housebound patients patients with medical conditions that make it impossible to attend practice Wherever you can, please contact us before 10:30 am on...
Infection control statement
Purpose This annual statement will be generated each year in accordance with the requirements of The Health and Social Care Act 2008 Code of Practice on the prevention and control...
Mission statement
Laurel Bank Surgery is a General Medical Services (GMS) practice committed to delivering the highest standards of primary care with equality, dignity and respect to all of its 7600 patients....
Privacy
Privacy notice As data controllers, GPs have fair processing responsibilities under the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). This means ensuring that your personal confidential...
Private Doctor / Healthcare Professional Policy
Opinions from private Doctors/ healthcare professionals Laurel Bank Surgery is often in receipt of private doctor (typically a specialist but sometimes a GP or other HCP/Healthcare professional) opinions regarding our...
Date published: 20th September, 2023
Date last updated: 21st September, 2023